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Thanks, Tim! I think I’m a better leader because of our time spent together.”
Tim came on-site and personally assessed our back office operations, interviewed our sales people, reviewed our processes, and developed an expert training program.
More important than the custom tailored staff training, technology upgrades, and all inclusive user manuals; Visible Progress taught our sales people to become Trusted Advisors.
The return on our investment has been incredible! In the first full calendar month since our training took place, we have increased production and income by 400%. Most importantly, our sales people are no longer intimidated when they take a mortgage application, instead they are seeking out the opportunity.”
My customer referrals tripled and I was able to double the size of my portfolio. I trained my staff on the same principles behind the Sales Excellence program and they achieved similar successes with their own customers.”
Visible Progress was able to save us approximately $500,000 for an investment of $20,000 over the course of one week.”
“Visible Progress helped us to design our Customer Service Center strategy. Our Executive Team and Board appreciated the Customer Centric approach and complete view of how this new division would integrate with the rest of our organization. Based on that success we brought Visible Progress back to help us train and launch our new Customer Service Center. It has been a terrific success with customers and internal partners. The sales and service results have exceeded our expectations.”