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Small Business

Does your business run by itself when you aren’t there, or does it feel like a house of cards that will collapse if you aren’t?


Our program is designed to help you develop and create repeatable processes across your business in order to maximize your freedom and to maximize your profits.

Here are just a few of the services we provide small business owners:

• Strategy Planning
• Service Excellence
• Business Process Design
• Service Measurement
• Employee Engagement Surveys and Strategies 
• Sales Training – Trusted Adviser
• Business Growth Planning
• Scorecard Development
• Customer Quality Surveys
• Competitive Value Assessments 

Why Our Program Works

Our 3 P Business Success Model is designed to help businesses from start-up to emerging brands by implementing methods that focus the entire company on Sales, Quality, and Operational efficiency that leads to substantial profitability improvements.  Efficient processes supported by a motivated and productive team, Support delivery of a quality product to a Satisfied and Growing customer base.

We guide your organization from assessment to a strategic plan designed to optimize your success through the implementation process.  We guide you through not only what to do, but how to do it with excellence.

Our team of experts works alongside your team to ensure the skills needed to sustain your success become part of your DNA.

We have started, built, operated and advised small businesses for over 30 years with award winning results.

One clear path to your success!

Why Act Now?

Most small business owners are too caught up in the daily operations of their business to pay attention to the critical drivers that made them successful in the first place. We help you focus on the right things to position and grow your business and minimize the distractions from the things that are impeding your results.

Customer Experience Assessment (PDF)

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